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Delivery Information

Effective Date: [20 / 12 / 2025]

At MEDICARE EGYPT, we aim to ensure your skincare products are delivered safely and promptly. Please read the following delivery information carefully before placing your order.

1. Delivery Areas

We deliver products across all regions of Egypt.
For areas outside major cities, delivery times may vary.

2. Shipping Methods

We use trusted courier and shipping partners to ensure safe delivery. Shipping options include:

  • Standard Delivery

  • Express Delivery (if available)

Delivery method selection will be available during checkout.

3. Delivery Times

  • Standard delivery typically takes 2–5 business days from the date of order confirmation.

  • Express delivery, where available, typically takes 1–2 business days.

  • Delivery times are estimates and may vary due to traffic, courier schedules, or force majeure events.

4. Shipping Costs

  • Shipping fees depend on the delivery location and selected shipping method.

  • Fees will be calculated and displayed during checkout before you complete your order.

5. Order Processing

  • Orders are processed once payment is confirmed.

  • You will receive an order confirmation email containing the order details and tracking information if available.

6. Delivery Issues

  • Customers are responsible for providing accurate delivery addresses and contact information.

  • MEDICARE EGYPT is not responsible for delivery delays caused by incorrect or incomplete information.

  • If the package is lost or damaged during shipping, please contact our customer support immediately for assistance.

7. Receiving Your Order

  • You or an authorized recipient must be available to receive the package.

  • Upon delivery, please inspect the items immediately. Report any damage or missing products to our customer service within [X] days.

8. Returns and Delivery

  • For detailed information on returns and refunds, please refer to our Return & Refund Policy.

  • Items damaged in transit may be eligible for a replacement or refund as per our policy.

9. Contact Us

For any questions about delivery, please contact:

Company Name: MEDICARE EGYPT
Email: infor@medicare-eg.com
Phone: 01117706633
Address: 1007 Kornish El-Nile, El Malek El Saleh, Manial, Cairo, Egypt