Terms & Conditions
Effective Date: [20 / 12 / 2025]
Welcome to MEDICARE EGYPT.
By accessing or using our website and purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our online store.
If you do not agree with any part of these Terms, please do not use our website.
1. About Us
MEDICARE EGYPT owns and operates this online store specializing in skincare products.
Company Name: MEDICARE EGYPT
Email: infor@medicare-eg.com
Phone: 01117706633
Address: 1007 Kornish El-Nile, El Malek El Saleh, Manial, Cairo, Egypt
2. Eligibility
By using this website, you confirm that:
You are at least 18 years old, or
You are using the website under the supervision of a legal guardian.
3. Products Information
All products displayed are skincare and cosmetic products for external use unless stated otherwise.
Product descriptions, images, and prices are provided as accurately as possible.
Slight differences in packaging or appearance may occur.
MEDICARE EGYPT does not guarantee that all product descriptions are completely error-free.
4. Orders and Acceptance
Placing an order constitutes an offer to purchase.
Orders are considered accepted only after confirmation by MEDICARE EGYPT.
We reserve the right to refuse or cancel any order for any reason, including stock unavailability or pricing errors.
5. Prices and Payment
All prices are displayed in Egyptian Pounds (EGP) unless stated otherwise.
Prices may change without prior notice.
Payment is processed securely through approved third-party payment gateways.
MEDICARE EGYPT does not store your payment card information.
6. Shipping and Delivery
Delivery times are estimates and may vary depending on location and courier service.
MEDICARE EGYPT is not responsible for delays caused by third-party shipping companies or force majeure events.
Customers are responsible for providing accurate delivery information.
7. Returns and Refunds
Returns are accepted only for damaged, defective, or incorrect items, subject to inspection.
Due to the nature of skincare products, opened or used items are non-returnable for hygiene and safety reasons.
Any return request must be submitted within 14 days of receiving the order.
Refunds, if approved, will be processed using the original payment method.
8. Product Usage Disclaimer
Our skincare products are not intended to diagnose, treat, cure, or prevent any medical condition.
Customers should read product labels carefully and perform a patch test before use.
MEDICARE EGYPT is not responsible for allergic reactions or misuse of products.
9. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of MEDICARE EGYPT and may not be copied, reproduced, or used without prior written permission.
10. User Accounts
You are responsible for maintaining the confidentiality of your account information.
MEDICARE EGYPT is not liable for unauthorized account access resulting from your failure to protect login credentials.
11. Limitation of Liability
To the maximum extent permitted by Egyptian law:
MEDICARE EGYPT shall not be liable for indirect, incidental, or consequential damages.
Our liability is limited to the value of the purchased product.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect your personal data.
13. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the Arab Republic of Egypt. Any disputes shall be subject to the jurisdiction of Egyptian courts.
14. Changes to Terms & Conditions
MEDICARE EGYPT reserves the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.
15. Contact Us
For questions or concerns regarding these Terms & Conditions, please contact us:
Email: infor@medicare-eg.com
Phone: 01117706633
